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How often will I receive a new dental kit?Members will receive new dental kits every 6 months.
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What else is included in the dental kit?In addition to the toothbrushes, the supply drop also includes 2 rolls of biodegradable floss.
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What is the packaging made of?Currently our packages are made of Kraft, which we encourage members to recycle! We are working on recycled packaging for future deliveries.
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Can I pause or cancel my membership?Yes, members can pause or cancel their membership at any time.
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Are you shipping internationally?Currently, we only ship within the USA and Canda.
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How quickly do I get my first dental kit after purchasing my membership?Newly signed-up members usually receive their orders within 5-7 days.
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How often do dentists recommend I switch my toothbrush?According to the American Dental Association (ADA), "Replace your toothbrush every three to four months, or sooner if the bristles are frayed. A worn toothbrush won’t do a good job of cleaning your teeth."
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How can I track my order?You will receive a tracking number via email when your order ships. You can also track your order through your account on our website.
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How quickly do I get my first dental kit after purchasing my dental kit?Newly signed-up members usually receive their orders within 5-7 days.
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How can I contact customer service?You can contact customer service through email or contact us page.
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